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On 31st August 2016 at around 2215hrs, There is this staff named TAN LEE CHEN working at VISTA POINT 7eleven busy mopping the floor. I was just siting down on the available chair waiting for my husband to heat up his 7eleven, she asked me to stand up because it's blocking her way. She was about to hit me over the chair with her butt facing me. She shouted at me and my husband saying "SO WHAT IF YOU'RE THE CUSTOMER?!" One of her colleague told us... Read more

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You can't just control discipline with money. Cause sometimes you look like a gold digger with the costumer. Not because your costumer is just a minor or a student you'll go and tell him/her to pay again. I'm glad that the students pay again but it's too much, discipline can't be buy, I believed them that their drinks is not yet full then what? You're going to ask them to pay again. If you wish for respect, then respect them too, even if they... Read more

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This is a feedback NOT a complain as this is an operation lapse not the fault of the new staff. I couldn't make a Qoo10 payment as the ONLY staff there told be she is new and unable to process my payment. Pls station somebody who fully trained or at least have a buddy system to assist when you put a new staff at the counter? 7-Eleven's slogan being a convenient store but I'm not enjoying the convenience on my visit this morning at Simei MRT. The... Read more

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I am staying at pasir ris st 71 and there's a 7-11 at blk 777 which NEVER replenish their stock such as super big gulps cups or big gulps its very frustrating for us to purchase these items as i noticed a whole 2 wks nothing was changed even the ciggs r not stocked up if you can replanish these fast moving items then set ur 7-11 to a 8 to 5 job time dont bother opening an outlet if u guys cant maintain!!!! Read more

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21 Aug 2016 @0527hrs, bought food early morning at paragon's 711.. Staff named Kalai didn't bother to put the paid item in the plastic bag, not even an eye contact. Instead he was so busy with his phone. Is this how u train your staffs? Basic things u can't do? Very incompetent.

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Hi, I would like to make a feedback on 1 of your branch at Changi General Hospital. Here the story goes. My son brought wrong chips yesterday in the evening so i came to have it exchange when i was at the cashier i told 1 of your cashier who was Jesyln Filipino lady (If i spell her name correctly) she say if the same amount i can change but if its not i couldn't get the money back so i ask why? i believed you guys are able to do some refund?... Read more

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Today morning I brought 2 cans of Pokka coffee from 7-11 outlet at Paya Lebar MRT, the price tag listed $2.30 for 2 but the staff ask me for $3.90 just because the 2 cans of coffee is not the same favourite. The price for all 4 types of Pokka Coffee is the same ($2.30 for 2), if customer cannot mix and match, then please write it properly or warn customer before key-in. I then wanted to change to same favourite but the staff said nothing can be... Read more

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As I visit Virginia Beach on a regular basis, I often visit the 7-11, which has a number of stores in the area. On Sunday the 14th I selected the 7-11 store on 300 22nd street in the morning. I had been there before and found the store convenient and well stocked, with friendly personnel willing to assist. This time however, after leaving and driving on 22nd street to return to our motel, I took a small sip from my coffee cup to discover that it... Read more

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7/11 had an offer about 2 months ago where you could by 7 Slurpees and get 11 free Slurpees. Sadly I never received this coupon. I have called the 7/11 customer support about 20 times within the past two months, and they always give me the same answer "we'll get back to you within a week". Obviously that never happened. I think what they're trying to do is wait for the coupon offer to expire. Originally, the 11 free Slurpees were only supposed... Read more

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I went to 7 Eleven at 802 Tampines Ave 4 around 2.15 pm on Aug 13. The muslim lady at the counter was busy talking on her mobile even when customers were waiting. I waited for 3-4 mins and then asked her to bill the item which she pretended to ignore. Please look into this as this affects business as customers may never visit the store again due to such behaviour of staff.

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