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So I go to the new 7-11 on Airport rd in Austin, Texas and go inside to get some ciggarettes. As im inside i remember I need to get gas.

I tell the associate go ahead and give me twenty. We look outside and see no one on any pump. So I say number one. As the lady is giving me my change, I look outside and seen someone at my pump..

I make the associate aware and she says," No problem, Ill swsitch you to number 2." I say ok, get my change and go out, pull up to number 2 and go to put gas in my car.. The pump wont turn on. So I motion to the girl that the pump wont turn on and she motions thru the window, one sec. I patiently wait and she says over the intercom that the other girl knows how to do it, give her a second.

So again I patiently wait. Then she comes back on over the intercom and says, " I' m sorry you have to pay another 20 dollarfs bc the guy took my gas!!!!!!!!" I put the pump back go inside and say excuse me, and they say its my fault that the guy took my space. I say no, the associate said she would transfer it, and failed to do so. I ask for corporates number and she hands me a piece of paper.

t guess she thought I was just going to leave. I went to my car and got my phone went inside and called the number. It was a fake numberrrrrrrrrrrrrrr!!!!!!!!!!!!!!!!!!!!!!!!! I said give me the managers number and they wouldnt.

They called the manager on the store phone and I explained to him (David) what happened. He told me it was my fault I shouldve got there first. I said what about my 20 doollars and he told me that he wasnt going to mess his numbers up at the store!!!! The sales associate offered to pay back the 2o dollars, next week.

She admitted fault!!!!!!! SSOOOOO FFFUUUURRRIIOOOUUSSS!!!!!!!!!!!!!!!!!

Monetary Loss: $20.

Location: Plano, Texas

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Andrea Ahw

Next time, pay for gas when you are actually ON a pump. YOU got robbed by the other customer, not the store.

Guest

Just some advise for you, a person old enough to work is most likely a lady not a girl, and before you refer to anyone as a child check your own spelling and grammar. This looks like you got a review you got a six year old to write.

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