George Town, Penang
Not resolved
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Product or Service Quality

The no refund policy at 7-11 is stupidly ***! I purchased a Celcom top up from Gurney Drive store on the advice of the store clerk after telling him that I bought my sim card from tune talk however my phone said Celcom.

Later realising that the prepaid voucher was incorrect I went back to see if I could exchange it.

However with no refund policy the store clerk giggled at me and said that I will have to purchase another. Maybe i was naive being from another country however I would have thought the locals would have been honest and more helpful.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with 7 Eleven. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about 7 Eleven.

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