George Town, Penang
Not resolved
1.8
Details
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Product or Service Quality
0 comments

The no refund policy at 7-11 is stupidly ***! I purchased a Celcom top up from Gurney Drive store on the advice of the store clerk after telling him that I bought my sim card from tune talk however my phone said Celcom.

Later realising that the prepaid voucher was incorrect I went back to see if I could exchange it.

However with no refund policy the store clerk giggled at me and said that I will have to purchase another. Maybe i was naive being from another country however I would have thought the locals would have been honest and more helpful.

Reason of review: Problems with payment.

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