Employee charged me twice for gas.
Told me it wouldn't go through.
I got charged twice.
I called store, RUDEST MOST UNHELPFUL EMPLOYEE EVER answered. (Female refused to give name)
Told me managers were never present at 7-11 only mon through Friday 8am-12pm. I work those hours.
She said there's nothing they can do. Contact the bank.
I don't have a bank, it's a Netspend card
She said oh well try calling when a managers there, and hung up on me.
I basically got robbed by 7-11, and they have me the middle finger to top it off.
Worst customer service I've witnessed. Since when are managers not present at a business? And at 7:50 pm notheless. Ivwont be able to sleep or eat now because I'm stressed than to 7-11 for that horrendous experience. This was 815 east twain. LV, nv
Review about: 7 Eleven Customer Care.
Reason of review: Problems with payment.