On 15 March 2011, I went to the 7/11 in Dundalk Md for coffee. When I stepped up to the counter I asked the clerk for an extra large coffee with two sugars and one cream.
He pointed and said, "Coffee is other there." I asked him to make me a coffee, and again he pointed and said, "Coffee is over there, it is self serve." I told him that since I asked him he needs to do it and he said, "You can think that all you want so I guess you wont get coffee. You want coffee you know where it is." I then demanded he make me a cup of coffee and I stressed it isn't that hard and he was doing nothing. At this point he became angry and said, "You have two options. GO pour yourself some coffee, pay for it and leave, or, I will call Baltimore County police and you will be on the six o clock news as an overprivileged, white collar wack job that got arrested for being a cry baby." At this point a was embarrassed and angry and left the store.
How hard is it to poor a cup of coffee for someone.
I do understand it is self serve, but customer service is top priority and if he valued me as a customer, he would have poored me a cup of coffee. Your bug gulps and hot dogs are garbage anyway, I'm never coming back.
Review about: 7 Eleven Coffee.