10 comments
Resolved

Update by user Dec 23, 2016

12.13.16 UPDATE:

I received a nice letter from Corporate, along with 15 coupons for free items.

Update by user Nov 15, 2016

11/15/16 still waiting for Corporate to contact me...

Original review posted by user Oct 15, 2016

711 complaint 10.13.16

5033 Lee Highway, Arlington, VA 22207

The Rude Owner

First & foremost, I purposely asked the Owner if his Belly app was working. He said it hadn't worked in 2 or 3 weeks. I then asked about the 712 app. He said it was working.

When I got up to the register & showed him the 711 app, he refused to give me the free slurpee. He attempted to charge me $2.49. The pop tarts are 99 cents, of course I balked at his demand for $2.49.

The Owner proceeded to yell at me in a store full of people. He told me I didn't have any money and he told me not to come back because all I wanted was free merchandise.

I pointed out to that I did have money, but I was trying to take advantage of 711 app. And I told him, he just didn't want to honour his own 711 app.

The owner has no customer service skills and an anger problem.

Please see the attached pictures of the owner. He attempted to snatch my camera out of my hand.

Miss DreadLox

Falls Church, VA. 22041

P.S. On the same day, at 9:50pm, I went to the 711 at 1131 S. George Mason Dr, Arlington VA 22204, and received a free slurpee using my 711 app with no problems.

Review about: Store Owner Does Not Honor 711 App.

Review #937284 is a subjective opinion of a user.

1.7
Discounts and Special Offers
Location
Ease of Use
Layout of Store
Website
Diversity of Products or Services
Value for money
Price Affordability
Customer service
Product or Service Quality
Staff
Warranty
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE 7 Eleven Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with 7 Eleven?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Dallas, Texas, United States #1301370

Dont even worry about this hee haw imbred reneck.Im from paramus nj and moved to dallas in 02 and seriously.

The reason they breed and start so early is as it is all they can do as they are as dumb as ***k my ex matried a felon which tx took her kids yet im forced to hand my only over to her. Ex kidnap my son from school the school had the balls to send me a truency. In fact thompson just left my son on a field trip in downtown dallas. Last month.

F...k this state ***k texans.They shouldn5 be allowed to have pets let alone breed

Miss DreadLox
to Anonymous Falls Church, Virginia, United States #1303454

WTF does your comment have to do w/ 711?

Anonymous
Falls Church, Virginia, United States #1241229

FYI ~> It is legal to photograph or videotape anything and anyone on any public property. Photographing or videotaping a tourist attraction, whether publicly or privately owned, is generally considered legal, unless explicitly prohibited by a specific law or statute.

Anonymous
Falls Church, Virginia, United States #1240979

It's 11/14/16 & I'm still waiting to hear from Corporate 711......

Anonymous
Spring, Texas, United States #1227462

Actually genius it is illegal to take a pic of someone without their permission, ever hear of invasion of privacy? That man right here could and should sue you for all your worth because of your illegal and malicious activity. or my personal fave, punch you in the face at least.

Anonymous
to Anonymous Falls Church, Virginia, United States #1233687

Read the Constitution ***!

MissDreadLox
to Anonymous #1241240

Actually "genius" in my State "It is legal to photograph or videotape anything and anyone on any public property. Photographing or videotaping a tourist attraction, whether publicly or privately owned, is generally considered legal, unless explicitly prohibited by a specific law or statute". So slither back under rock "genius"....

MissDreadLox
to Anonymous Falls Church, Virginia, United States #1259864

Tell your boss "I WON" my dispute with this store. See ya soon with all of my 711 FREE coupons from the Big Boys at Corporate. LMAO

Anonymous
#1227458

And did you get to the soup kitchen in time for free lunch also?

MissDreadLox
to Anonymous #1241245

Better than that, I drove my Benz to another 711, spent $30 AND got my free slurpy! Plus excellent customer service. So, slither back under your rock....

You May Also Like

Family Dollar - Sanitary Conditions Review Family Dollar "There are still a few family dollar stores in erie pa. It WAS one of my favorite stores to shop. The store on state st in erie is disgusting and..." Read more CHEATED BY CASHIER AT 7 ELEVEN SINGAPORE 7 Eleven "Good Day I went to Singapore for holiday from 23-26 March 2017. On 26th march, i went to 7-ELEVEN, address 7-11 #368, 60A Orchard Rd. #01-03 S(238890), around 14:28 to..." Read more Family Dollar - This is what happens to a store when a manger do not want to give the ones who want to work hours Family Dollar "The freezers in the pictures are what i had to clean because of black mold.Why did you not put the picture of the black mold up?All of these pictures was..." Read more Walmart is a bunch of thieves!!!! Walmart "Walmart should be out of business as they could are less about customer service!!! Ordered tv 10times. Employees STOLE them from site to store pickup!!!! Promised to have my tvs..." Read more Red Roof Inn Bwi - MOLD, MILDEW, DRUGS, FLOOD DAMAGE, PROSTITUTION, UNPROFESSIONALISM, VIOLENT FIGHTS ON PREMISES & MORE! Red Roof Inn Bwi "Arriving from Texas I had many situations occur In the RedRoof Inn BWI as of last year March 2016 I never witnessed or heard of otherwise in a lifetime and..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more CriCut - Design Space Doesn't Work! CriCut "I feel like I have wasted my money on this machine, I have only had it a month and I can barely get through a project even a small one..." Read more Sensodyne Toothpaste Made By Glaxosmithkline - Dear GlaxoSmithKline I think your Sensodyne toothpaste may have *** my mouth up royally Sensodyne Toothpaste Made By Glaxosmithkline "I used GlaxoSmithKline Sensodyne 'Repair & Protect' toothpaste for about a year, then a few days ago I woke up with: - burning, swollen lips with lots of tiny white..." Read more