Not resolved
1.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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I tried to redeem my free coffee earned with my 711 app which It clearly stated that I was due.When it failed to scan, I was sent through 2 lines and then denied it.

There were numerous customers behind me and it was quite embarrassing. The coffee would only have to be thrown away. Why create a dissatisfied customer and also enrage all of the other customers in line as well? I called the Store Support center.

claim 96170129105829 4 TIMES!!! and have not received a call back, despite being promised a call from the field consultant within 24-48 hours. I asked for a call from the Market Manager as well. NO RESPONSE!!!

WAWA now will get my business. It is slightly less convenient, but I will gladly go out of my way, and knowingly pay higher prices if it means better service. 2220 Pleasure House Rd.

Va.Beach, VA 23455

Review about: 7 Eleven Mobile Application.

Reason of review: Other issue.

Monetary Loss: $2.

Preferred solution: Let the company propose a solution.

I liked: Always open.

I didn't like: Rudeness and inability to make a common sense business decision, Attitudes.

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